This timeline outlines what to expect after placing an order with us. Because our items are customized and handmade, each order follows a detailed process to ensure quality, accuracy, and care from start to finish.
Timeline
What you’ve been waiting for!
Delivered
All orders are easily tracked using the tracking number provided, you will receive this tracking number via email once the item is shipped! on location typically to 7 business days
Order Placed
Your order is received and reviewed for accuracy. For custom and personalized items, details such as names, colors, or designs are verified before production begins.
Design & Preparation
If you are ordering a pre-designed item production begins!
Custom designs are prepared based on the information provided at checkout. If clarification is needed, we will reach out before moving forward.
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Production
Your item is created by hand using our sublimation and customization process. Production times vary based on order volume and item type.
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Quality Check and Packaging
Each item is carefully inspected to ensure it meets our quality standards before packaging. Your order is securely packaged to help ensure it arrives safely.
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Shipping
Once shipped, tracking information is provided via email. Shipping timeframes depend on the carrier selected at checkout.
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